Gamble responsibly and in moderation. Do not consider gambling as a way of earning money, and only play with money that you can afford to lose. Gambling is and should remain, entertainment.
Anyone under the age of 18 cannot play on Sultan VIP.
Do not communicate your password or let somebody play on your account. More generally log yourself out of the casino once you finished playing. You may also wish to use parental tools like CyberPatrol.com
As part of our KYC compliance, we use different types of checks to make sure that no under-age person has access to the casino.
Play in good conditions
We recommend that you avoid playing if:
You are under the influence of alcohol or drugs.
You are feeling depressed
You are taking Sifrol medication
We recommend that you set limits on your account.
You can contact our customer support agents by email or live chat to implement limits on your account.
If you believe that you are in a risk zone, we recommend that you contact us to ask for a self exclusion. Self Exclusions are irrevocable and can be provided for periods of 1 week, 1 month, 3 months or 1 year.
Seek for help
Does your gambling activity interfere with how you can provide to the basic needs of your family?
Have you lost interest in your family, friends or pastimes due to gambling?
Have others ever criticized your gambling?
Do you stay away from work or school to gamble?
Do you feel depressed or even suicidal because of your gambling?
Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?